MField MEA Data Privacy Notice

Introduction

MField MEA is committed to protecting the privacy and security of the personal data we process. This Data Privacy Notice explains how we collect, use, disclose, and protect personal data when providing services to our clients, including Client. This notice is designed to help you understand our practices and your rights concerning your personal data.

1. What Personal Data We Collect

We collect various types of personal data depending on the services we provide and the interactions we have with you. This may include:

Contact Information:

Name, email address, phone number, and postal address.

Professional Information:

Job title, company name, and industry.

Technical Information:

IP address, browser type, operating system, and other technical information collected through cookies and similar technologies.

Other Information:

Any other personal data you choose to provide to us.

2. When We Seek Your Permission/Consent

We obtain your consent before collecting or processing your personal data in the following instances:

• When you subscribe to our newsletters or marketing communications.
• When you participate in our surveys, research, or field studies.
• When you request information or engage with our customer support services.

3. How We Use Personal Data

We use personal data for various purposes, including:

• Service Delivery: To provide and improve our research and field study services.
• Communication: To communicate with you regarding our services, updates, and promotions.
• Compliance: To comply with legal obligations and protect our rights and interests.
• Security: To ensure the security and integrity of our systems and services.

4. Data Subject Access Requests (DSAR)

You have the right to request access to the personal data we hold about you. To submit a DSAR, please contact our Data Protection Officer (DPO) at [email protected]. We will respond to your request within the legally required timeframe and provide the requested information or take appropriate action as necessary.

5. Protection of Personal Data

We implement technical and organizational measures to protect personal data from accidental or deliberate misuse, damage, or destruction. These measures include:

• Encryption: Using encryption to protect data during transmission and at rest.
• Access Controls: Restricting access to personal data to authorized personnel only.
• Security Audits: Regularly auditing our systems and practices to identify and address vulnerabilities.

6. Handling Data Inaccuracies

If you believe that any personal data we hold about you is inaccurate or incomplete, please contact us at [email protected]. We will promptly investigate and correct any inaccuracies to ensure the accuracy and integrity of our data.

7. Training on Data Privacy & Protection

We provide regular training on data privacy and protection to all employees who process personal data. This training ensures that our staff understands their responsibilities and the best practices for handling personal data securely.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory requirements. After this period, we securely delete or anonymize the data.

9. Updates to This Notice

We may update this Data Privacy Notice from time to time to reflect changes in our practices, legal requirements, or other factors. We encourage you to review this notice periodically to stay informed about how we protect your personal data.

10. Contact Us

If you have any questions or concerns about this Data Privacy Notice or our data protection practices, please contact our Data Protection Officer at:

• Data Protection Officer
• Email: [email protected]
• Phone: +212 661-247956