Retail, Supermarkets & FMCG Distribution MYSTERY 8 Metropolises & Secondary Towns Across Morocco

Traditional Souk & Modern Trade On-Shelf Availability and Price Audit

Measuring Out-of-Stock (OOS) incidents, Planogram compliance, and promotional execution across traditional grocers (Hanouts) and modern hypermarkets.

1,100 Retail Outlets Audited
850+ Traditional Hanouts Surveyed
99.8% Data Quality Pass Rate
Daily Real-Time Cloud Synchronization
[01] The Fieldwork Challenge

Context & Operational Hurdle

A multinational consumer goods distributor faced significant stock-out discrepancies and price divergence across Morocco's fragmented retail landscape, where traditional corner stores (Hanouts) account for over 75% of grocery sales volume.

[02] Methodological Solution

Deployment & Execution Architecture

MField MEA mobilized 30 retail auditors equipped with handheld mobile inventory capture tools. Teams conducted rapid point-of-sale audits across modern trade (Marjane, Carrefour, Acima) and structured geographic sampling clusters of traditional neighborhood grocers.

Key Fieldwork Controls Deployed

  • Real-time barcode scanning and SKU facings photography validated exact on-shelf availability.
  • Competitive price recording captured both shelf-tag price and actual register payment amounts.
  • Auditors tracked promotional promotional flyer displays, floor stands, and cooler placement compliance.
[03] Strategic Outcomes

Empirical Evidence & Commercial Impact

01

Identified that Out-of-Stock rates reached 18.6% in secondary cities due to wholesale van replenishment delays.

02

Enabled the client to reconfigure their direct-store-delivery (DSD) route frequencies, reducing OOS rates to under 4.2%.

03

Recovered an estimated €1.8M in lost sales opportunities over the subsequent fiscal quarter.

“Understanding the traditional Moroccan grocery channel requires feet on the ground in every neighborhood. MField's retail audit gave us instant visibility into our true shelf presence.”
Mehdi C. Commercial Strategy & Route-to-Market Director — Regional Consumer Packaged Goods Distributor
[04] Verified Deliverables

Outputs Delivered to Client BI Team

Granular store-level database detailing SKU availability, price index, and facing share
Out-of-Stock (OOS) risk heatmap highlighting geographic distributor distribution bottlenecks
Planogram execution compliance scorecards by retailer banner and store format
Photographic evidence gallery tagged by GPS coordinates and timestamp
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